How do I send a cancellation mail to a guest?

Step 1: Cancel booking

Cancel booking

If you do not want to send mail to guests, then remove the check [Send email for payment]

Step 2: Configure Email Campaigns

To add a new email campaign to guests Cancellation:

     Manipulation : Click Modules [Email marketing] >> [campaign email] >> [Add] >> email campaign click icon [Upcoming] >> Enter a name [title] >> Click select [Copy sample letter] or manually create the message body and select the corresponding value fields

The screen shows the template is available on the system >> Click [Select]


To edit the email content, you click the hotel information code, customer information, room information to modify.

Save campaign created >> Click [Save]


Step 3: Email the guest

In the details of the room, click icon [Email marketing]

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