Guide to cancel booking booked

Cancel booking support to process cancel booked booking, have not check in or confirm cancel.

1st way: Cancel booking from timeline chart

• At timeline chart, select room> select Cancel

Fill reason> Click send email or not, apply cancellation fee or not> Select confirm to finish

 

For room which apply cancellation fee, click Apply cancellation fee> Enter amount of money> Cancel room

2nd method: Cancel booking from room detail

• Open room detail> select Cancel room

 

Fill in information