Cancel booking which checking in (undo check-in)

Canceling check in booking allow the hotel to cancel a room in check in status

1st method: Cancel check in in the timeline chart

• 1 step: Undo check in: Click in the room on the chart> Select Undo check in> Fill the reason >confirm to finish Undo check in

2 step: The room is on the status Booked.  You can carry out cancel as normal . For more detail Click https://help.ezcloudhotel.com/en/eng-guide-to-cancel-booking-booked/ 

2nd method: Cancel check in in room detail.

• 1st step: At Room detail select  Undo check in > Fill reason > Perform

• 2nd step: Room back to Booked status, you can Cancel as normal, for more information  Click xem hướng dẫn